The Quality of the Care Your Pet Receives is Important to Us!
We appreciate Your Taking the Time to Rate Our Services
Please choose the number that best describes your experiences with us:
1 = Very Poor
2 = Poor
3 = Fair
4 = Good
5 = Very Good
Phone was answered courteously & promptly:
Receptionist was courteous and efficient:
Your questions were answered clearly:
Reception Area:
Our Staff was friendly and efficient:
The forms you filled out were explained:
Your waiting time was not excessive:
Your questions were answered clearly:
You were comfortable while waiting:
When You Called:
Our Hospital Facility:
There was sufficient parking space:
The walkways were free of debris:
Our Hospital was very clean and comfortable:
There was interesting reading available:
In the Examination Room:
Professionalism of technical staff:
Helpfulness of technical staff:
Comfort level during your pet's examination:
Cleanliness of examination area:
Time with Veterinarian:
The doctor gave you adequate time:
The doctor explained everything to you:
How well were your questions answered:
How thorough was your pet's exam:
Your overall experience:
How would you rate our total service:
How likely would you be to refer a friend to our clinic:
After your visit with us will you continue using our services:
If you answered no to the above question would you mind to please explain why you would not return to our clinic in the text box below:
Please list any additional comments/suggestions you may have about your experience with us in the text box below:
Our clients and patients are very important to us, if you were not satisfied with your visit with us we want to help resolve any concerns you may have had. Please leave your contact info below so that we may contact you to help resolve these concerns:
Your Name:
Your Email:
Phone #:
*By submitting this survey with your contact info listed above you give us
permission to contact you via these methods listed.